GlobalLogic Senior Member – Compute Engine (Freshers), Nagpur
GlobalLogic • Posted today
- Location
- Nagpur
- Work mode
- Onsite
- Experience
- Fresher (0–1 year)
- Qualification
- B.Tech (CS / IT), BCA or MCA
About the role
GlobalLogic is hiring freshers as Senior Member – Compute Engine (requisition IRC300796) in Nagpur. It is a cloud technical support job: you help customers fix technical problems, work with cross-functional teams and give high-quality support. The designation is Senior Member, for candidates with 0–1 year of experience.
What you will do
- Support customers by chat, email and phone to solve technical issues
- Handle and track support tickets so they are solved on time
- Troubleshoot cloud and product-related issues
- Meet SLA and SLO targets and keep customer satisfaction high
- Use cloud tools for debugging and root-cause analysis
- Document issues and solutions for continuous improvement
- Work with engineering and cloud teams on escalations
Who can apply
- Freshers with a B.Tech (CS/IT), BCA or MCA degree
- Strong communication skills and basic knowledge of cloud platforms
- A basic understanding of networking and Linux, ideally with a networking certification and some cloud knowledge
- Knowledge of cloud support ideas: monitoring, logging, incident handling and network troubleshooting
- Familiarity with AI tools such as Gemini, Copilot and ChatGPT, and good analytical, problem-solving and customer-handling skills
- You must have your Provisional Certificate and Graduation Marks Memo
Shifts and work mode
- Work from the office in Nagpur
- 24/7 rotational shifts: 5 working days and 2 weekly offs
Good to know
- Salary and last date: not stated on the visible listing
- GlobalLogic's earlier fresher role on our site (Associate Analyst, Hyderabad) is a different job
How to apply
- Open the official GlobalLogic page with the Apply Now button below
- Fill in the application and upload your resume
- Keep your resume short and clear. Our fresher resume guide and ATS-friendly resume checklist show how
Preparation tips
- Revise networking basics: IP, DNS, ports and routing. See the computer networks interview guide
- Practise Linux commands and learn what a cloud virtual machine is
- Read the technical support engineer roadmap and prepare with virtual interview tips
Details come from the company's official job page. Confirm eligibility, location and shifts there before you apply.